Terms of Service

Review the rules for using Heho.ai accounts, AI-assisted lyrics tools, billing, mobile apps, and workspace content.

Last updated: April 23, 2026

These Terms of Service ("Terms") govern your access to and use of Heho.ai and any related websites, applications, and services we make available (collectively, the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

For purposes of these Terms, "Heho.ai," "we," "us," and "our" refer to Heho.ai, operating from Quebec, Canada.

Your use of the Service is also subject to our Privacy Notice, available at https://heho.ai/privacy-notice, which describes how we collect, use, disclose, and protect personal information.

1. Eligibility

You may use the Service only if you are legally able to enter into a binding agreement and are at least the age of majority in your jurisdiction. If you use the Service on behalf of a business, organization, or other entity, you represent that you have authority to bind that entity to these Terms.

2. Accounts and security

You must provide accurate, current, and complete account information and keep it updated. You are responsible for safeguarding your account, organization, and workspace credentials and for all activity that occurs under them. You must promptly notify us at support@heho.ai if you believe your account has been compromised or accessed without authorization.

3. The Service

Heho.ai is a private lyrics workspace. It provides tools to create, edit, organize, analyze, and export lyrics and related project content, including AI-assisted features. Unless we expressly state otherwise, the Service does not provide a public lyrics publishing platform.

The Service may offer Free, Pro, Studio, and successor plans, tiers, feature bundles, or promotions. Features, usage limits, included AI credits, active project limits, variant limits, export capabilities, premium feature access, and pricing may vary by plan and may change from time to time.

We may modify, improve, suspend, or discontinue any feature of the Service at any time.

4. Private workspace model

Your lyrics, projects, prompts, and related workspace content are private by default. Content is accessible only to your account and to collaborators you authorize through the Service. We are not obligated to make any content publicly available or publicly discoverable.

5. License to use the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal or internal business use.

If you access the Service through a mobile application, this license includes the right to install and use the app on devices that you own or control, subject to these Terms and any applicable app store usage rules.

We reserve all rights not expressly granted to you.

Except for User Content, the Service, including its software, interface design, workflows, templates, branding, trademarks, logos, and related content, is owned by Heho.ai or its licensors and is protected by applicable intellectual property and other laws. Except as expressly permitted by these Terms or by mandatory law, you may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from the Service or Service content.

6. Your content

You retain ownership of the lyrics, prompts, files, and other content that you create, submit, upload, import, or store in the Service ("User Content"), subject to applicable law and any third-party rights.

As between you and us, and subject to applicable law and third-party rights, outputs generated for your private workspace through the Service from your prompts and other User Content are treated as part of your User Content once generated for you. This does not grant you any rights in third-party content, provider materials, or content generated for other users.

You grant us a limited, non-exclusive, worldwide license to host, store, reproduce, process, transmit, display, modify, and otherwise use User Content solely as necessary to provide, operate, secure, maintain, support, troubleshoot, train, improve, and evaluate the Service.

This license ends when your User Content is deleted from our active systems, subject to backup, security, legal, compliance, fraud-prevention, and record-retention obligations.

You represent and warrant that you have all rights, permissions, consents, or other lawful basis necessary to submit, upload, import, use, and authorize our processing of your User Content.

7. Third-party content and lyric imports

Some features may allow you to search for, import, access, analyze, or work from third-party songs, lyrics, or reference content. That content remains the property of its respective owners and rights holders.

These features are provided for reference, analysis, study, comparison, structure, rhyme, meter, and creative-learning purposes within the Service. Unless you have all necessary rights or legal authorization, you may not copy, publish, distribute, publicly perform, commercially exploit, or incorporate third-party content into finished songs, recordings, releases, or other deliverables.

We do not grant you any license to third-party content and do not guarantee that any particular use of third-party content is lawful, non-infringing, or permitted. You are solely responsible for determining whether your use is authorized.

We may remove, block, restrict, or disable access to third-party content or related features at any time, including in response to legal complaints, rights assertions, provider restrictions, or policy enforcement.

8. AI-assisted features and output

The Service may generate, transform, analyze, or suggest content using artificial intelligence or machine learning features. AI-assisted output may be inaccurate, incomplete, offensive, inappropriate, objectionable, non-unique, or similar to content generated for other users.

Heho.ai does not endorse, approve, verify, or adopt AI-generated or AI-assisted output as its own. We do not guarantee that any output is accurate, safe, lawful, non-infringing, unique, or fit for any particular purpose.

Heho.ai is not responsible if AI-generated output includes offensive, harmful, inappropriate, infringing, or otherwise objectionable material. You are solely responsible for reviewing, editing, selecting, publishing, distributing, performing, exploiting, or otherwise using any AI-generated or AI-assisted output. You assume all risk and liability for the content you generate and for how you choose to use it.

If you encounter AI-generated or AI-assisted output that you believe is offensive, harmful, or otherwise objectionable, contact support@heho.ai.

We may process your prompts, inputs, outputs, workspace content, and related usage data to provide, operate, secure, maintain, support, troubleshoot, train, improve, and evaluate the Service and AI-enabled features, directly or through third-party AI and infrastructure providers.

9. Acceptable use

You may not use the Service to:

  • violate applicable law or third-party rights, including copyright, trademark, privacy, publicity, contract, or database rights;
  • upload, import, copy, transform, distribute, or exploit third-party content without the necessary rights or lawful basis;
  • infringe, misappropriate, or exceed the scope of any license, consent, or permission;
  • impersonate any person or entity, commit fraud, or engage in deceptive conduct;
  • generate, upload, store, import, submit, distribute, or facilitate hate speech, harassment, threats, sexually explicit or NSFW content, exploitative content, or other offensive, abusive, or objectionable material, including through AI-assisted features;
  • use the Service to create, request, or distribute unlawful, harmful, or abusive material in violation of applicable law;
  • create multiple accounts, organizations, or identities, or repeatedly delete and recreate accounts, in order to obtain additional free-tier benefits, trial access, promotional credits, free previews, or similar entitlements;
  • interfere with, scrape, probe, reverse engineer, disrupt, or abuse the Service or any related infrastructure, except to the extent such restriction is prohibited by law;
  • bypass usage limits, billing controls, feature restrictions, or security measures;
  • use the Service to transmit malware, spam, or other harmful code.

We may remove, block, restrict, review, or disable objectionable or prohibited content, related outputs, or related account access at any time.

10. Copyright complaints and repeat infringement

If you believe content in the Service infringes your copyright or other rights, contact support@heho.ai with sufficient detail for us to investigate, including identification of the work, the allegedly infringing material, and the basis for your claim.

We may remove, disable, restrict, preserve, review, or investigate disputed content and may notify the affected user where appropriate. We may suspend or terminate accounts involved in repeated or serious infringement, repeated unauthorized imports of third-party content, or other material violations of these Terms.

If we publish a formal copyright or takedown procedure, claims must be submitted through that process.

11. Plans, billing, and renewals

Certain features require a paid subscription or paid usage plan. The Service may offer Free, Pro, Studio, and successor tiers. Current plan descriptions, prices, included AI credits, and applicable limits are described in the Service, the purchase flow, or the applicable app store listing.

Unless we expressly state otherwise, included AI credits, free previews, free-tier allowances, trials, promotional credits, and similar usage entitlements are personal to the applicable account or organization, may reset or expire at the end of the applicable billing or promotional period, do not roll over, have no cash value, and may be modified, limited, reclaimed, or revoked if obtained or used through abuse, circumvention, duplicate or multiple accounts, repeated account recreation, or other bad-faith behavior.

Certain features may require a paid plan regardless of your remaining AI credit balance.

By purchasing a paid plan, you authorize us or our payment processors to charge the applicable fees, taxes, and recurring subscription charges until cancellation.

Subscriptions renew automatically unless canceled before the next renewal date. Unless required by law, expressly stated otherwise, or required by the applicable app store or payment processor, fees are non-refundable and credits have no cash value.

We may change pricing, plan features, usage limits, included credits, and plan availability from time to time, and we will provide notice where required by law.

If payment fails, we may downgrade, suspend, or limit access to paid features until payment is resolved.

12. Platform-specific billing

If you purchase through our website, payments are processed through Stripe or another web payment provider we designate, and you may manage or cancel that subscription through the web experience we provide.

If you purchase through the Apple App Store or Google Play, your billing relationship is with Apple or Google, respectively. Mobile app subscriptions must be managed, canceled, and refunded through the applicable app store account and subject to that platform's policies.

13. Third-party services

The Service depends on third-party providers for services such as hosting, authentication, billing, analytics, storage, and AI infrastructure. Those providers may have separate terms and policies. We are not responsible for third-party services to the extent they are outside our reasonable control.

14. Service availability

The Service is provided on an "as is" and "as available" basis to the maximum extent permitted by law. We do not guarantee uninterrupted availability, error-free operation, or that the Service will meet your expectations or requirements.

Nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection law.

15. Suspension and termination

We may suspend or terminate your access to the Service, in whole or in part, if we reasonably believe that you have violated these Terms, created legal or security risk, failed to pay applicable fees, or if suspension or termination is required to comply with law or protect the Service, our users, or third parties.

You may stop using the Service at any time. After termination, access to your data may be limited and data may be deleted in accordance with our retention practices. You should export any content you want to keep before terminating your account.

16. Indemnity

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Heho.ai and its operators, affiliates, service providers, and their respective officers, directors, employees, contractors, and agents from and against any claims, demands, actions, proceedings, liabilities, damages, losses, judgments, settlements, costs, and expenses, including reasonable legal fees, arising out of or related to your User Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party rights.

17. Limitation of liability

To the maximum extent permitted by law, Heho.ai and its operators, affiliates, service providers, and their respective officers, directors, employees, contractors, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenues, business, goodwill, data, or opportunity arising out of or related to the Service or these Terms.

To the maximum extent permitted by law, our aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid to us for the Service during the 12 months before the event giving rise to the claim, or (b) CAD $100.

18. Governing law and disputes

These Terms are governed by the laws of Quebec, Canada, excluding its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the courts located in Quebec, Canada, unless applicable law requires otherwise.

Before filing a formal claim, you and we agree to attempt to resolve the dispute informally by first contacting support@heho.ai.

19. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service, by email, or by other reasonable means. The updated Terms will become effective on the date stated at the top of these Terms. By continuing to use the Service after the effective date, you agree to the updated Terms.

20. Mobile app terms

If you use a mobile app distributed through the Apple App Store or Google Play, the following additional terms apply.

20.1 Apple App Store

You acknowledge that these Terms are between you and Heho.ai, not Apple, and that Heho.ai, not Apple, is solely responsible for the app and its content.

Apple has no obligation to furnish maintenance or support services for the app. To the maximum extent permitted by law, Apple has no warranty obligation with respect to the app.

In the event of any failure of the app to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any, for the app. To the maximum extent permitted by law, Apple will have no other warranty obligation with respect to the app.

Heho.ai, not Apple, is responsible for addressing claims relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims arising under consumer protection, privacy, or similar laws.

In the event of any third-party claim that the app or your possession and use of the app infringes that third party's intellectual property rights, Heho.ai, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of that claim.

You represent and warrant that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties.

Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as they relate to your use of the app, and Apple will have the right to enforce those terms against you as a third-party beneficiary.

20.2 Google Play

If you download the app from Google Play, your use of the app is also subject to applicable Google Play terms, policies, billing rules, and subscription management requirements. Google is not responsible for providing maintenance or support for the app.

21. General terms

These Terms, together with our Privacy Notice and any additional feature-specific or promotional terms that we make available and identify as applying to the Service, constitute the entire agreement between you and us regarding the Service and supersede prior or contemporaneous understandings relating to the Service.

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to do so later.

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, restructuring, sale of assets, or by operation of law.

22. Contact information

Heho.ai
Quebec, Canada
support@heho.ai

For questions, complaints, or claims regarding these Terms or the Service, contact support@heho.ai.

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